Customer Service

PLACING AN ORDER

If you are a new customer you can register to set up an account or shop anonymously. We recommend you set up an account to record your history and items of interest. If you sign up for a recurring order you can log into your account to make changes as necessary.

PAYMENT OPTIONS

We accept Visa, MasterCard and American Express through our secure server. We also accept orders by mail or telephone. Money orders may be used for orders place by mail. Businesses please contact us to set up an account.

QUESTIONS & CONCERNS

Please don't hesitate to contact us via e-mail with questions about your order or our product. All questions will be answered promptly and professionally. You can contact us via e-mail at silverbridgecoffee@gmail.com or by phone at (740) 709-1610 . Business hours are Monday-Friday 9 a.m. - 4:00 p.m.

OUR GUARANTEE

We stand behind every bag of coffee that we roast and sell as it is described on our website. If you are not satisfied with our product for any reason, please contact us so we can assist you with a prompt exchange or refund. Customer Satisfaction is a priority for us at Silver Bridge Coffee. All refunds must be accompanied by an appropriate receipt or order number and you must contact us within 30 days of your initial purchase.

CONTACT INFORMATION

Silver Bridge Coffee
1256 State Route 160
Gallipolis, Oh 45631
(740) 709-1610